Refund policy

Product Return Policy

The product can be returned within 1 week of receipt, only if it has not been opened, damaged, or used.

Product Return Conditions

• First, please contact us via email and state the reason for the return.
• To return the product, you must present a check (order document) that was provided at the time of purchase.
• If you believe the product has a manufacturing defect, please contact us within one week of receipt. Our company will inspect it and notify you of the decision within 3-5 working days.
• If, after reviewing the above criteria, the company decides to accept the return, you have the right to either exchange the product or receive a refund.
• Refunds will be issued by bank transfer to the customer's bank account within 2-3 business days.